Since this plan allows users to use our platform with no recurring subscription charges, there is no need to pause any subscription for these accounts. You can keep your account activated and come back to it when you need it.

All our paid plans are annual commitments, regardless of their payment frequency (monthly or annual).

This means we cannot make changes to your commitment mid-term. You can schedule a downgrade which will take effect at the end of your commitment.

If you have any questions, please contact your Account Manager (enterprise users only) or our Success team using our chat feature or email: [email protected].