We’re excited to announce a feature that will make managing your wallet balance easier and more automated: Auto-Reload via ACH.
This new feature allows you to keep your wallet funded automatically through ACH transfers, ensuring that your campaigns always have enough balance to run smoothly.
🔁 How Auto-Reload via ACH Works
Initial ACH Deposit for Minimum Balance
Before auto-reload can be activated, you'll need to send an initial ACH transfer to establish your minimum required wallet balance. This is a safeguard since we're provisionally funding your wallet before the ACH clears.The minimum required wallet balance will be calculated by the Brand Expand team based on your average campaign spend, and communicated to you before this can be activated.
The ACH transfer typically takes 2–3 business days, so it's important to send this as soon as possible.
Once this initial deposit is received and cleared, we’ll activate the auto-reload feature for your wallet.
Nightly Balance Checks
After activation, our system will:Check your wallet balance nightly.
Ensure you have at least your minimum required wallet balance plus enough to cover the next day’s scheduled units.
Standardized Reload Amounts
To avoid varying values being charged, you’ll have the option to set a standard minimum ACH reload value, keeping your wallet consistently funded without overcharging or frequent small charges.
Backup Payment Method
While ACH is generally reliable, auto ACH reload assumes transfers will be received and funds are added to your account before they are. As such, a backup payment method (credit card) will be required in case an ACH reload ever fails. This card should have a high limit to cover the necessary wallet amount if needed.
This feature adds a new level of automation, reducing risk of campaign interruption, and better planning and control of your spending.