Skip to main content
Review Requests

How does this feature work and what are the limitations?

Updated over 2 weeks ago

Our Review Request feature lets you request reviews for your product listing on select marketplaces. If enabled during campaign setup, we’ll email buyers two weeks after purchase, asking for an honest, unbiased review.

While reviews aren’t guaranteed, typical conversion rates range from 20-50%, depending on product appeal and ease of review submission on the marketplace.

Note: Reviews are never required, never incentivized, and never influenced in any way.

How much does this cost?

Just like sales, our system follows a revenue share model for review requests. The fee depends on your subscription plan and is in addition to the revenue share charged for the sale.

  • Free: 15% of the product price

  • Premium: 10% of the product price

  • Enterprise: As low as 5% of the product price

Limitations

  1. We are unable to provide the Review Requests feature for launches set up on Amazon, as it may be seen as a violation of their Terms of Service and can negatively impact buyer health. However, this feature is available for all other marketplaces.

  2. You cannot specify which buyers you wish to request reviews from, you either enable it for all promotions or none.

  3. You can setup a launch for sales with no review requests, but you cannot setup a launch for just review requests without product sales. Reviews are requested from every buyer for your campaign if enabled during launch setup.

How to add review requests to a launch

To add this feature to a launch, you simply toggle it on when you first create the launch on the product setup page.

In summary, review requests help build social proof, giving organic buyers valuable insights into your product. While this feature incurs a revenue share fee based on your subscription plan, the added credibility and potential sales boost make it a great investment to grow your brand.

Did this answer your question?